We noticed a bug with Insight when deployed here that we’ve not seen at other sites. It is now fixed, so the inline questions and comments should now be available for everyone.

Thanks! Please do keep the feedback coming. Making Insight clear, useful, and fun is what’s most important to us.

Porter

I think it’s an interesting idea but the implementation isn’t very user-friendly or particularly useful/interesting to readers.

I prefer Disqus.

And how do I tell you this? Through a traditional comment of course!

Cool idea if it works. I guess I’ll see when the comment is posted (unless it got lost in the ether).

The problem with user comments isn’t the interface (and there’s nothing wrong with a ’standard’ interface). The problem is the anonymous, unmoderated structure of most comments implementations. The predictable result is crackpots saying all sorts of wildly inaccurate, off-topic, racist/ugly stuff. I think it turns off huge numbers of people. In fact, one of the reasons I’ve kept my print newspaper subscription is that there aren’t these comments — and I can count on a variety of reasonably intelligent views on the letters-to-the-editor page.

It is an intriguing concept, though. I’d love a user-comments feature that allows discussion of specific parts of a blog post or article (sentences, photos, etc.).