What universities can do for journalism: Innovate!

Thanks to the enthusiasm of David Cohn, a.k.a DigiDave, the Carnival of Journalism has been resurrected. Somehow I missed participating the first time around several years ago, but with a name like that it must be fun, right? So I’m in this time.

The Carnival revolves around a monthly topic, with a bunch of smart people in the journalism field presenting varied points of view, usually on their own blogs, but republished and/or linked to on the Carnival site. David chose as this month’s topic: “The changing role of Universities for the information needs of a community.”

OK, I’ve got some strong opinions on that, especially now that I work at the University of Colorado Boulder running its fledgling Digital Media Test Kitchen program, which I founded.

David asked us to ponder a Knight Commission recommendation to “Increase the role of higher education … as hubs of journalistic activity.” (He also wrote: “No box here to write inside of.” … Good, otherwise I’d probably go outside of it.)

It’s all great that some university journalism programs are putting students to work as reporters in new forms of news media. Their work makes up for some of the journalism that’s been lost in recent years as mainstream news organizations laid off thousands upon thousands of professional journalists. And students get to learn in a dynamic, innovative new news environment, rather than a depressing old-media newsroom in decline.

Some students at UC-Berkeley’s Graduate School of Journalism, for instance, work as interns for the non-profit Bay Citizen news website in a joint partnership which also includes an innovation initiative. The City University of New York (CUNY) Journalism School is collaborating with the New York Times and has students producing neighborhood (or “hyper-local,” if you prefer) news for The Local. Fantastic.

However, I want my university and others to go further — or more specifically, to look further into the future.

My focus of late has been on identifying emerging technologies that will or might have significant impacts on journalism and the news industry. Actually, the most fun part of my current job is scanning the horizon, spotting some fledgling technology or oddball Internet or mobile start-up, and thinking, “That could be really useful as a journalistic tool!” or “There’s a business model that might work in the news field!” Often, the technologists and entrepreneurs I run across do not have news or solving the news crisis on their radar screens.

At CU, I’ve been lucky to have the student-run news website (nope, there’s no print edition) to work with in experimenting with new technologies on both the editorial and advertising sides. The CU Independent‘s editors have been eager (or at least willing to be persuaded) to try new experiments. (Since they make the decisions, it’s the editors’ call whether or not to try what sometimes may seem like crazy new ideas.)

They’re trying things like website and mobile social gaming tied to news to increase reader engagement and news awareness. … The editor-in-chief is starting a video channel where she’ll answer student text questions with short video answers, as a way to better interact with the campus community and put a human face on the CU Independent brand. … A couple of graduate students are working with me to develop a premium membership model for collegiate media, and the CU Independent is going to try it out when it’s ready. … And more.

The student editors also are encouraged to innovate by their staff media advisor, Gil Asakawa, a news and new-media veteran who joined the CU Journalism School last fall after most recently working for MediaNews Group.

Gil and I talk and collaborate a lot, and he recently remarked to me how refreshing his new job has been in terms of trying new innovations. Where implementing a new technology at MNG more often than not took months of meetings and deliberation, in the university media environment, you just do it. Now.

I think that’s where university journalism programs — and especially student media — can push old news organizations forward. We can run with ideas that a prudent and more conservative newspaper publisher would put off. And in fairly short order, we can tell that publisher and the rest of the news industry how it turned out, and if others should follow our lead.

Bless university student journalists, but their work in covering their local communities is often not as good as that of experienced professional journalists (many now in other careers, unfortunately). That’s not an insult, just a fact.

But I think that beyond producing community journalism, where student journalists and Journalism Schools can best serve their communities is by innovating (dare I say) radically where the traditional media serving their cities or towns innovate too conservatively or hardly at all.

Communities need better information, as the Knight Commission has concluded. Journalism schools and journalism students can provide it, in a roundabout way, by teaching professional news organizations (old and new) how to leverage new and emerging technologies and techniques to create a better-informed citizenry (and perhaps make enough money to afford to cover their communities adequately).

The Knight Commission is correct in urging universities and their Journalism programs to do more for their communities in these tumultuous days of media transition.

#photoaday with an iPhone4 … My rules explained

(NOTE: I posted this at my Posterous blog, which I use exclusively for photos and for my iPhone Photo-a-Day project. Reposting here as few people have yet to discover http://steveouting.posterous.com!)

So, I’ve made it 15 days straight so far with posting (to my Posterous photo blog) a photograph a day, using only my iPhone4 and its built-in camera. As I’ve gone forward with this little side project, I’ve made some decisions about self-imposed “rules” for my daily photos:

  • I will only post photos taken with my phone; no “real” cameras. (This presumes that I don’t lose my phone during the year, and that it doesn’t stop working and require an overnight visit to Apple for repairs! In that case, I’ll switch to my point-and-shoot camera temporarily.)
  • I can use any number of iPhone photography and image-manipulation apps.
  • Photos will be posted to Posterous from the iPhone and never will their pixels land on my Macbook laptop or any other device before landing on my Posterous blog.

Why am I doing this? Well, I remember giving a talk quite a few years ago to a group of journalism educators and touting the idea that the fledgling, low-quality cameras showing up on mobile phones at the time would, soon enough, become ubiquitous and that the phone-cameras’ quality would improve to be useful as journalistic tools. In those days, I was met with some incredulous looks.

But in 2011, we’re there. The iPhone4 that I carry does not have the best-quality camera among the smartphones on the market, but it’s decent. So I hope to prove that you can produce pretty-good photos with a phone-camera, aided by a number of photography apps that make manipulation and enhancement of photos possible and downright easy on the phone itself. So far, I’ve used these apps:

  • Camera+
  • ColorSplash
  • ToonCamera
  • PS Express

And I just purchased SlowShutter and am looking forward to experimenting with blurred-motion effects.

It’s been a worthwhile experiment. At the least, it’s reignited a long-ago interest in and passion for photography. And when I go about my daily activities, I now observe what’s around me looking for photo opportunities — dispensing with my too-often former obliviousness to my surroundings.

Boulder could now use a downtown news coffee shop

Here in Boulder, Colorado, our dominant newspaper is moving out of its long-time home in the heart of downtown. Next weekend, the Daily Camera is vacating its home at 11th and Pearl Streets — where it has been downtown’s longest-operating business — to an office in a business park in east Boulder.


The Daily Camera building on Pearl Street

It’s a sound business decision. The Camera building sits at the west end of the Pearl Street Mall, a four-block pedestrian-only shopping area that is the heart and soul of the city and a major tourist draw. The building afforded reporters close proximity to municipal government and the county courthouse, plus many of Boulder’s most prominent companies, including many in the city’s thriving tech start-up scene.

In other words, the land that the Camera’s building sits on is very valuable real estate, and with fewer employees and the paper’s printing presses long gone from the premises, it made sense to unload the property and move to smaller, less-expensive digs. The Camera and its owners, MediaNews Group of Denver, sold the building to Los Angeles-based Karlin Real Estate for $9 million last August. Now it’s time to move out.

But wait!…

Particularly for a city like Boulder, where the downtown area is more special than most (stated as an adoring resident of this college town), it is not a good thing that the primary news source no longer has a physical presence in the heart of town. This is a loss to the community.

I’m not going to gripe about the move, or suggest that the Camera’s executives reconsider their decision to move to an impersonal office park. Rather, here’s my suggestion to editor Kevin Kaufman and publisher Al Manzi — to turn a negative into a positive:

  • Lease shop space on the Pearl Street Mall and open a coffee shop (or move in with an existing popular coffee shop as a partner).
  • This might be an independent shop run by people in that business, in partnership with the Daily Camera. (Boulder has several tony coffee shops that are favorites of the tech crowd: Ozo’s, The Cup, Atlas Purveyors…)
  • Or it could be a deal with a chain like Starbucks or Pete’s, where cohabitation of the space is negotiated.
  • Brand the Pearl Street coffee shop with the Daily Camera name: e.g., Daily Camera’s The Cup, or Ozo’s at the Daily Camera.
  • Expand the notion of a typical downtown coffee shop to include:
    • Plenty of comfortable furniture for casual work and reading while partaking on pricy coffee drinks and pastries.
    • Print editions of the Camera available (of course), as well as digital tablets that customers can check out (credit card imprint for deposit, please!) to read the Camera and other websites using free wi-fi.
    • Coffee shop loyalty programs or memberships, which give members special privileges (such as discounts on drinks and food, or hassle-free check-out of digital tablets).
    • Meeting/lecture space for periodic newsmaker lectures and public discussion events, with free events subsidized by sales of those expensive drinks. Or low admission prices but free admission to coffee shop members.
    • An editor (or two) stationed at the coffee shop, available to interact with the public but also physically positioned to respond quickly to report downtown news events. (And with a desk to perform normal newsroom duties.)
    • A couple public computers designed to solicit story ideas, news tips, and feedback for the office-park newsroom dwellers.

If I were in Manzi or Kaufman’s shoes, I’d worry that the Camera brand would suffer by the loss of a physical location in the heart of the action downtown. A trendy coffee shop co-branded with the Camera could alleviate that problem. And if the partners running the drink and food side of the business know what they’re doing, the co-branded business won’t cost the newspaper company anything — and might even bring in some new profits.

Old (left) and new (right) Daily Camera offices


View Daily Camera old and new locations in a larger map

A few wishes for 2011 (media edition)

2010 was such an interesting, eventful year in the media business. But I expect that 2011 is going to bring even more change. Indeed, I hope for more change. Here are some of my wishes for the news and media worlds for the year ahead:

I wish… for Murdoch to fail, quickly

Here's why...Hey, if GOP House Leader Mitch McConnell can wish for President Obama’s entire presidency to fail in order to advance his own conservative causes, then I can wish for News International tycoon Rupert Murdoch to fail in just one segment of his media empire. I hope that his “hard paywall” experiments on such newspaper-website titles as The Times, Sunday Times, and News of the World fail spectacularly, and fast. The exaggerated paywall (users see nothing but homepage headlines without paying) is a dumb idea when comparable news content is available free from equally credible web competitors (i.e., the UK’s other national newspapers’ websites, the BBC site, etc.). Let Murdoch prove once and for all that the small number of paying subscribers he’ll win over with the hard paywall will nowhere near make up for the loss in ad revenue that will result as the sites’ low traffic numbers causes advertisers to go elsewhere, AND the loss of some of the papers’ best editorial talent as top journalists despair of their loss of influence and get tired of speaking to a small audience.

 

I wish… for NYTimes.com’s “metered” paywall to flounder

Here's why...The New York Times Co.’s decision to put a “metered paywall” on NYTimes.com is not an awful decision in the way that is Murdoch’s “hard paywall.” Most infrequent NYT web visitors won’t even notice, since they won’t view enough articles in a month to even know it’s there. But regular, heavy users of NYTimes.com, I expect, will split on whether to pay up or not. For those deciding to pay, the Times well may see decent revenue numbers — and declare the experiment a success. BUT, a good percentage of heavy users of NYTimes.com will decide that they won’t pay, but will switch to a credible alternative once they’ve used up their free NYTimes.com quota — say, WashingtonPost.com, which has vowed (for now) to stay free on the web with its news content. If enough of those people decide that the Post, for example, is a good-enough alternative to the NY Times online, then NYT will prove the loser, despite decent revenue numbers from the metered-paywall approach. I hope that this become obvious enough, quickly, that NYTimes.com tweaks its pay strategy to something softer-still than the metered paywall model.

 

I wish… news publishers will wake up to the membership model, and learn to SELL

Here's why...A principal reason that I don’t like paywalls for (most, not all!) news websites is that it’s an attitude of unreasonable publisher entitlement. “You should pay us because we deserve it for the quality news we produce, which isn’t cheap and serves to protect democracy!” I MUCH prefer a strategy that says, “Pay us because we are providing you with a product/service that is valuable to you, and here are the wonderful benefits you’ll get by becoming a paying customer!”

I remain bullish on the “premium membership” model for news websites. I.e., keep non-niche news free online (since it’s been free for many years already, and good luck changing consumer attitudes) and create a program (or tier of programs) with extra benefits for the paying customer. I’m not going to go deep on what benefits in this short article, but the idea is to have something special to SELL to the large audience that’s already visiting a news website that’s free. If the news industry put some serious brainpower and resources into figuring out what lots of people would pay for instead of what they should, and got really serious about marketing and selling, that makes so much more sense than the alternative message that we see from too many news publishers: “Pay because we deserve to get your money for what we do.” This will require that news publishers actually work their butts off to sell, rather than sit back and expect people to fork over money “just because” everyone should support journalism. … No they don’t, as long as comparable free alternatives are a click or two away. (If a news publisher’s content has no credible free online competition, fine: go for your paywall.)

 

I wish… that Wikileaks and mainstream news providers learn to get along

Here's why...One of the most disgusting media outbursts of 2011, for me at least, was CNN’s Wolf Blitzer railing against Wikileaks’ disclosure of classified documents and basically begging the U.S. government to better prevent journalists — like him! — from getting access to state secrets. That was just the most blatant display of much of the mainstream (i.e., corporate) news media painting Wikileaks as a villain despite not breaking any laws and uncovering a chestful of government, military, and corporate wrongdoing and mistakes in its short history. Salon’s Glenn Greenwald cites numerous other examples. As many other pundits have pointed out, if our government and powerful financial institutions succeed in putting Wikilieaks founder Julian Assange in an American jail and shutting down the ability of Wikileaks to receive money from supporters through the financial system, respectively, those will be terrible precedents for the rest of the press. If Wikileaks can be banished and censored, then so can mainstream news organizations that similarly unearth state and business wrongdoing that powerful interests want squelched.

My wish is for corporate-owned media institutions’ leaders is to grow a spine and support Wikileaks, because a bad outcome for Assange and his organization (what Jay Rosen aptly describes as the “first stateless news organization”) will mean bad times ahead for the rest of the press and new powers by government officials to censor embarrassing and bad stuff that they don’t want revealed.

And Wikileaks is but the first of the new genre of whistle-blower enablers. Even if Wikileaks were to go away (which is doubtful), its successors will multiply. Instead of viewing this as a negative development, I wish that more journalists and especially news executives would see the whistle-blower sites as partners and an increasingly useful tool in helping them do their jobs. Revealing state secrets can be done in an irresponsible manner which does real harm. But Wikileaks and its ilk working in concert with news organizations can reveal institutional wrongdoing in a way that reveals misdeeds and protects secrets that legitimately need to be kept from the public.

 

I wish… that many newspaper executives will retire

Here's why...Let’s face the facts. The newspaper industry has had over a decade and a half to figure out how to transition to the digital age, and overall it’s failed miserably. I don’t place the blame as much on those who work or have worked on the digital or new-media side of newspaper companies, but rather on top newspaper executives too often unwilling to listen to their digital managers’ advice and make bold decisions that would have set their companies on paths toward profiting from the digital transformation of the last decade and a half, even if it meant hurting the core print product. To those still sitting in the executive suites, retire already and let someone else make the hard decisions.

This is not an age issue, for there are some older news executives with attitudes open to radical transformation of their businesses. Young or old, newspaper CEOs who still spend the majority of their time on the print product should go. Boards of directors: Why aren’t you forcing these people out?

 

I wish… that the cost of developing mobile apps will fall greatly

Here's why...Too many news publishers seem to think that the tablet (especially Apple’s iPad) will provide them with a magic business model to make up for the failure of the web to adequately fund news organizations as they’ve been accustomed. They can do this, the thinking goes, because creating news apps for digital tablets is an expensive proposition, and allows them to create digital “editions” that are but modernized versions of what they’ve produced for many years. And consumers have exhibited a willingness to pay for apps, so the concept of the iPad app as the modern-day magazine or newspaper holds appeal to news folk who cling to old ways of thinking.

But there’s a major problem looming. Developing sophisticated apps will, in time, become easy and inexpensive enough that anyone will be able to create a professional-looking mobile app to compete with apps from big-name media brands. Just as blogging platforms (Blogger, Typepad, etc.) and no-cost open-source content management systems (e.g., WordPress, Drupal, etc.) allowed anyone to become a publisher and, with enough talent, to produce web publications that rival the quality of traditional media companies, the coming wave of simple mobile-app production tools (including tools to create HTML5 mobile websites with the same capabilities as stand-alone apps) will repeat history for publishing to smartphones and tablets. The sooner this happens, the sooner that the news industry will be forced to figure out a viable business model to support production of serious journalism by well-staffed newsrooms.

 

I wish… that non-profit investigative news organizations have a GREAT year

Here's why...Count me as one who believes that, by large measure on some of the biggest issues of our time, the American press has failed. As explained in yesterday’s blog post, the trend seems to be that a weakened and smaller American news media has gotten too close to being friend of those in power rather than adversary, especially among national media. That would explain many celebrity journalists railing against Wikileaks, which is doing the job that they should be doing. My hope is that the wave of non-profit investigative-reporting entities now scrambling to find sustainable business models will stop this trend, and steer all of the news media back to its proper adversarial role with the powerful individuals and institutions that dominate American culture.

 
What are your media wishes for 2011?

How could journalists disagree with Assange?

Julian Assange, Wikileaks founder, during a Democracy Now interview:

“We have clearly stated motives, but they are not antiwar motives. We are not pacifists. We are transparency activists who understand that transparent government tends to produce just government. And that is our sort of modus operandi behind our whole organization, is to get out suppressed information into the public, where the press and the public and our nation’s politics can work on it to produce better outcomes.”

(Hat-tip to Peggy Holman of Journalism That Matters for pointing this out.)

Hmmm, a slight variation would sound like a worthy goal for … the news media!

As we begin another year of media transformation, I can’t help but feel a bit depressed about the state of the (mainstream) news media here in the U.S., and the American reaction to Wikileaks’ action is a big part of the problem. As the federal government and many politicians line up for the scalp of Julian Assange, support for Wikileaks seems to be coming mostly from overseas, and American journalists’ support is far weaker than I’d like to see.

  • The editor of Spanish newspaper El Pais has written a wonderful essay: “Editor Javier Moreno explains the decision to publish the State Department cables, which expose on an unprecedented scale the extent to which Western leaders lie to their electorates.” … A highlight: “The incompetence of Western governments, and their inability to deal with the economic crisis, climate change, corruption, or the illegal war in Iraq and other countries has been eloquently exposed in recent years. Now, thanks to WikiLeaks, we also know that our leaders are all too aware of their shameful fallibility, and that it is only thanks to the inertia of the machinery of power that they have been able to fulfill their democratic responsibility and answer to the electorate.”
  • A Romanian news organization has given Assange a Press Freedom Award. Previously, he has won the Economist Index of Censorship Award (2008) and the Amnesty International UK Media Awards (2009). He also won the Sam Adams Award in 2010; that’s a U.S. award granted annually by retired CIA officers to honor an intelligence professional who has taken a stand for integrity and ethics (often awarded to whistleblowers).
  • Le Monde (France) named Assange its “Person of the Year.” Meanwhile, U.S.-based Time magazine named Facebook founder Mark Zuckerburg its “Person of the Year,” despite Time’s own website reader poll coming out clearly in favor of Assange as the best choice. (Time magazine managing editor Richard Stengel’s statement in an interview, “Assange might not even be on anybody’s radar six months from now,” is telling of how old-media journalists don’t seem to grasp the impact that Wikileaks and its successors have and will continue to have on altering their profession.)
  • In Australia (Assange’s home), hundreds of journalists, lawyers, and academics loudly condemned the prime minister for calling the leaks “an illegal act” and suggesting that Assange’s Australian passport be revoked.

Salon’s Glenn Greenwald, a lawyer, has been a stolid supporter of Wikileaks and Assange, but as a frequent TV guest on American news programs he’s complained, “From the start of the WikiLeaks controversy, the most striking aspect for me has been that the ones who are leading the crusade against the transparency brought about by WikiLeaks — the ones most enraged about the leaks and the subversion of government secrecy — have been … America’s intrepid Watchdog journalists. … It just never seems to dawn on them — even when you explain it — that the transparency and undermining of the secrecy regime against which they are angrily railing is supposed to be … what they do.” (Emphasis mine.)

And it’s not just that bizarre point of view that’s a problem. Many of America’s “finest” news organizations (and some global ones) have been guilty of laziness and/or carelessness in their reporting on Wikileaks. Normally, I love NPR, but the latest column from its ombudsman has me losing some faith. Alicia Shepard tells of how NPR was guilty over a prolonged period of misstating the number of diplomatic cables that Wikileaks had published — with multiple reporters and anchors stating that it had published or released “thousands” when the real number is 1,947 or less than 1% of what Wikileaks has in its possession. It took a dogged complainer weeks to get NPR to issue a correction.

Worse yet, Louisiana State graduate student Matthew Schafer has discovered the same mistake being made by the Associated Press, New York Times, Politico, UPI, The Economist, Mashable, BBC, Washington Post, and the Christian Science Monitor, among others. All of those news organizations have implied in their reporting that all 250,000-plus State Department documents obtained by WikiLeaks had been published or released.

What could explain this odd behavior by much of the mainstream news media? Certainly there are multiple forces at play, but I have to think that one of them is the overall decline in the quality of journalism in the last couple of years — a result of a horrible economic climate on top of the digital transition for news companies which has resulted in the loss of so many editorial jobs.

Could it be that those remaining in jobs with mainstream “big-media” companies tread lightly and seem more in tune with government and corporate interests than the “new whistleblowers” because they want to keep those jobs?

Whatever the reason, it’s pathetic.

Perhaps the hope for American news media in 2011 will be the newish wave of non-profit investigative reporting entities that don’t need to behave in such an obsequious manner to those in power.

Testing VYou… Is this on? Got a question?

I’m definitely intrigued by VYou.com, currently in beta, which allows you to set up your own video Q&A channel and have people ask you questions (short, in text) which you answer with a video response. In time, the system supposedly will automatically play responses from your archived video answers based on the question asked. If nothing from your answer archive matches, you’re prompted to record an original video answer.

I can see how this would be nice for online retail or customer support. But I’m most interested in potential news/journalism applications. This coming semester, the editor-in-chief of CUIndependent.com, Sara Morrey, will give VYou a try as a way to better interact with and answer questions of her site’s audience (CU-Boulder students, mostly). That should be interesting.

Meanwhile, I’ve created my own beta VYou profile page, and you can ask me a question, if you care to…

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Newspapers’ ‘Original Sin’ will be shown to be BS

In American Journalism Review, long-time newspaper analyst John Morton yet again has trotted out the tired argument that the newspaper industry made a colossal mistake years ago by giving its news away free on the web.

“So what should the nation’s dailies have done to combat the Internet onslaught? Erecting paywalls to protect their most valuable resource – the information they gather – is obvious.”

(There’s more nuance in Morton’s argument, but read it yourself; I won’t waste your time repeating his other points.)

This has become a political argument within the media world . It reminds me of the politics of climate change:

  • Climate-change debate:
    • Vast majority of scientists believe humankind is adversely affecting climate and that we are headed toward catastrophe, and must act quickly to implement solutions.
    • Vocal minority of entrenched interests (nearly all non-scientists) makes so much noise arguing that climate change is a myth that our political system is paralyzed and little progress is made toward changing public policy to support finding solutions.
    • We well may end up discovering that climate change is “real” when its effects are so detrimental that the deniers finally have to shut up.
  • Newspapers’ mistake was free content on the web debate:
    • Most experts in digital media recognize that the web is different than “old media” (especially newspapers) and charging for commodity news content is fool-hardy when the environmental factors include a massive number of competitors and potential competitors, enabled by a very low barrier to entry. In other words, putting up newspaper-website paywalls early would have enabled a wave of online-only news entities that probably would have killed many more metro newspapers by now than has been the case.
    • Powerful and vocal old-media players like Rupert Murdoch have amped up the volume on a disproved notion (“newspapers should have charged all along for news on the web”), and a modest but growing number of old-media publishers now are trying paywalls online. This is happening despite numerous failures by metro newspapers trying web paywalls in the past, from the web’s earliest days to recent years (remember “TimesSelect”?).
    • My expectation is that we’ll find out soon enough that paywalls on general news by newspaper websites truly don’t work (except perhaps in some non-competitive small markets), but the result of some following Murdoch’s lead will be the death of more metro dailies.

Don’t mistake this for a “news wants to be free” screed. The right business model for news online very well may include as a component people paying for some content or services, and there are many possibilities other than Murdoch’s “hard paywall” as demonstrated by The Times/Sunday Times.

But resurrecting the “Original Sin” argument tends to get news people thinking in black-and-white, which won’t solve the problem.

I’m sticking to my predictions. Climate change will prove out. Newspaper website paywalls will not be the solution that saves old-media news organizations.

Some interesting projects are on my plate

Unless your personal blog is your livelihood and brings in a decent amount of revenue, it’s sometimes difficult to keep it well fed. That’s my excuse for not having posted here in over a month. (Yikes!) … But I have been working on some fascinating news- and technology-related projects recently, so I share them here as an update.

Nearly all my work time has gone into the Digital Media Test Kitchen at CU-Boulder’s School of Journalism & Mass Communication, a program I founded and direct. (Yes, that journalism school — the one that may be “discontinued.” But no, it’s not the end of journalism education at the University of Colorado, but rather an institutional process that will modernize it as part of an overall restructuring to make journalism and media teaching and research more interdisciplinary and relevant to the digital transformation under way in our society.)

I’ve been pleased that the Test Kitchen program has been raising donor money despite the uncertainness of the university process’ eventual outcome, including two donors coming forward just last week.

So, here are some of the project areas that we’re working on at the Test Kitchen. I welcome partnership and collaboration inquiries in these areas, as well as new research ideas to benefit the news sector.

  • Membership models for news. This is a Journalism-Business research project looking into alternative revenue models for news websites (and including mobile components) vs. “paywalls” that some news publishers have put in front of commodity news content. We’re focusing on two areas of news providers where paywalls don’t make much sense: investigative reporting organizations and collegiate media.
  • Social gaming to change news behavior. In partnership with the developers of the popular Qrank mobile social news/trivia/history quiz, we’re experimenting with and examining the role of mobile gaming in changing the news-consumption habits of young adults, and increasing news awareness.
  • Always-on video as a news tool. In the area of “life-casting” is technology that allows an individual to record everything that happens to them, including video recording of everything that the person sees and hears. We think a more practical use for always-on video is for reporters out working a story.
  • Cross-device media viewing. We’re experimenting with ways to allow for better consumption by an individual of long-form journalism across multiple devices (PC, smartphone, tablet, etc.) by allowing an article reader to pick up where he/she left off when picking up a different media device at a later time.
  • Mobile augmented reality. This is an area where we’re looking at the potential of smartphone AR technology being put to use for innovative editorial presentation and reporting, and for new forms of local advertising.
  • Next-generation news aggregators. We’ve gotten a start on that with our beta SlicesofBoulder.com site, but more is in store, including a refined user interface and aggregator-level source ratings.

There’s more, and I’m excited about the coming year. As I mentioned above, I love to hear from potential partners and collaborators: students, academics, entrepreneurs, etc. E-mail me at steve.outing@colorado.edu or call me at 303-834-7810.

And if the Digital Media Test Kitchen sounds like a program worthy of your financial support, allow me to point you to our Giving page!

It’s on: Kachingle vs. NY Times Co.

As I noted yesterday, web donation network Kachingle has launched a good-natured guerrilla marketing campaign to allow Kachingle users to financially support any of NYTimes.com’s 50-plus bloggers. The theme is “Stop the Paywall!” (as in, NYTimes.com’s upcoming “metered paywall,” set to debut in early 2011) … “Keep the NYT Blogs you love in the open web.”

And as I predicted yesterday, Times executives have decided to put their lawyers on the case and send a cease and desist order to Kachingle founder Cynthia Typaldos and CEO Fred Dewey. So, rather than let an innovative marketing campaign by a tiny company run its course, Times executives are doing Kachingle a potentially big favor by flexing their legal muscles.

If this gets much press/Twitter/blogosphere attention, then Kachingle will benefit from a big boost in visibility. (Perhaps NYTimes.com could run a news story about the dispute!)

Typaldos today blogged about her encounter yesterday with Times executives: “But we love you The New York Times. My conversation with Mr. Digital and Mr. Legal and Mr. Paywall.” In her blog item, she recounted the discussion and reported that she would be receiving a letter soon:

“They said they were going to send us a legal document via FedEx called a ‘cease and desist’ order. I have never received one of these before so it’s going to be quite exciting. As soon as it arrives I will scan it and post.”

It doesn’t sound like Typaldos intends to back down:

“I told the three NYTimes executives that we have the same goal — saving the NYTimes Blogs from obscurity. Finding a new business model for news. At Kachingle we passionately believe that paywalls are truly bad … they cut off information from the open web, they dampen social discourse, they exclude people all over the world who cannot afford to be nickel-and-dimed-and-quartered-and-dollared for quality content. We believe paywalls are the enemy of democracy. We believe in our mission, and we will not back down.

While I can’t imagine it’s fun to be threatened by a huge media company’s lawyers (and there are financial risks in fighting back, of course), there’s clearly potential for an upside. I’m reminded of a former business partner (our company died in a bit less than two years from launch) who, when traffic to our websites failed to grow sufficiently fast enough, bemoaned that we needed something that would make a bigger splash. Getting sued by a big media or other company and the accompanying publicity and controversy would certainly do the trick, he said. I don’t believe he was joking. (He was a veteran of several previous Internet start-ups, and now is a partner at one that’s doing very well.)

I’ll keep watch on what happens next and report any interesting developments.

(Disclaimer: I have written about Kachingle in the past as a former columnist, and in this blog; I’ve also done a small amount of consulting for the company.)

Kachingle fires a blog salvo at NYTimes.com’s metered paywall

This is an interesting case of what I guess would be termed “guerrilla marketing.” Kachingle, an online user-donation network that aims to financially support many websites and blogs, has begun a campaign to “STOP THE PAYWALL” at NYTimes.com.


First, some quick background:

  • NYTimes.com has announced that it will put up a “metered paywall” on the site in early 2011. That means that site visitors after viewing an as yet unspecified number of stories in a month will be asked to pay to subscribe to the site or otherwise pay to access more Times content. It is likely that web users referred via links on Google, Facebook, Twitter, blogs, etc. will not be counted against the monthly free allotment. (In other words, it’s a porous paywall, unlike the “hard” paywall that’s on Rupert Murdoch The Times (UK) website; that paywall allows no free content, and only paying customers can see beyond the headlines.)

Kachingle’s founders don’t believe in paywalls for general news websites, and they think that they have a better idea: Get readers of news across many sites and blogs to band together, pay $5 a month to Kachingle, then have Kachingle distribute that money based on individual users’ tracked visits to sites and blogs that they like (and that display Kachingle “medallions”).

The Kachingle guerrilla marketing campaign has specifically targeted the 50-plus blogs published on NYTimes.com, by allowing Kachingle’s paying member (I’m one) to “Kachingle” or support any of those blogs — without NYTimes.com’s cooperation. (I regularly read some of the NYT blogs and have Kachingled the ones I like. So, when I visit those blogs from now on, some of my $5 a month will start going to NYTimes.com bloggers — that is, if they choose to sign up to collect it.)

Since the Times doesn’t appear to want to do business with Kachingle or support its donation scheme, Kachingle founder Cynthia Typaldos and CEO Fred Dewey had their staff create browser plug-ins for Firefox and Chrome that allow a Kachingle member to support the NYTimes.com blogs. With the plug-in installed, when you visit one of the blogs, a thin Kachingle medallion banner appears above the page, pushing down the rest of the NYTimes.com page. That’s how you can “Kachingle” a specific NYTimes.com blogger. … NYTimes.com visitors who do not install the Kachingle browser plug-in will not see the medallions.

There’s also an automatically updating “Leader Board” that shows which NYT blogs are getting the most Kachinglers (i.e., financial supporters). As I write this, Paul Krugman’s blog is leading the Bits Blog and David Pogue’s Posts blog. The numbers aren’t much, but the campaign was launched only last night, and paying Kachingle members and some journalists and bloggers were notified today.

We’ll have to wait and see what the reaction is from NYTimes.com executives. As I see it, they can ignore this innovative but perhaps annoying (to NYT) ploy by a small Internet donation start-up, and it will either catch on with web users who think it’s a good idea, or die quickly. Or the Times execs can make a stink and try to force Kachingle to halt the campaign.

My experience with big media companies is that they often can’t help themselves from the latter approach: Call in the lawyers and send out the cease-and-desist orders! That would not be wise, since it will turn Kachingle’s guerrilla marketing ploy into a David-vs.-Goliath saga that could get lots of attention in the blogosphere and on Twitter.

Hey, what better way for a small business struggling to catch on with the public than to get a boost by being threatened or sued by New York Times lawyers! And it will raise more questions about the NYTimes.com paywall strategy.

I should learn more later, so we’ll see where this goes. In any event, it looks like fun.

(Disclaimer: I have written about Kachingle in the past as a former columnist, and in this blog; I’ve also done a small amount of consulting for the company.)