All Posts Tagged With: "friendfeed"

Find the nuggets in Twitter, Friendfeed

I think this post by Robert Scoble today deserves a reading by all journalists: “Steve Jobs’ bad news heralds the real-time web age.” The A-list blogger was watching his Twitter and Friendfeed streams for news from people about the Steve Jobs announcement of the Apple CEO taking a medical leave, and he was amazed at the amount of instant chatter and information being shared about the announcement.


Posted to Twitter & Twitpic

For any reporter and editor when an important event occurs — especially a local one — watching Twitter and/or Friendfeed is a great information-gathering tool. Yes, as Scoble notes, there’s a lot of noise and you don’t necessarily know who to trust. But the more you use Twitter and/or Friendfeed, the more you’ll come to know the people who you follow — so over time you can pick up a sense of what sources of instant Twitter/Friendfeed news you might trust.

Anyone can do this, of course. When the US Airways plane crashed into the Hudson River earlier today, lots of people posted to Twitter, or added eyewitness photos to Flickr, or other social networks. For an editor sitting in a newsroom overseeing coverage of this event, monitoring the social media stream of eyewitness reports could be a useful addition to the staff reporting arsenal already assigned to the crash and calling in details.

Scoble is a fan of Friendfeed, and it is indeed a useful service for something like this plane crash, since it scans a number of social media outlets. For example, check out this Friendfeed search for “Hudson crash”, which includes all sorts of stuff — from short reports by people who witnessed the crash, to an eyewitness on a ferry who took a close-up of the plane being evacuated and posted it to Twitpic via a Twitter post. (The photo became so popular that it overwhelmed the tiny Twitpic service.)

I think Scoble is correct in saying that the now wide popularity and use of services like Twitter and Friendfeed are the front lines of news. Most of the time for unexpected events, like plane crashes, eyewitnesses are going to be there before professional journalists.

A new role for journalists is to tap into this instant stream of eyewitness accounts. Editors can perform a public service by filtering out the best and most accurate of these early “citizen” reports, saving online users the trouble of combing through all the junk to find the nuggets.

Do my new ‘followers’ realize what they’re getting?

I was tickled to find my name on Robert Scoble’s list of top tech blogger/FriendFeed/social media people. He’s got a huge following, so by appearing on his list, I’ll pick up some new followers on FriendFeed, Twitter and my blog, I’m sure. (I’ve noticed some already.)

Scoble is publishing the FriendFeed URLs for the folks on his list, so most likely that’s where people will start following them. The tech blogger and gadfly’s recommendations carry weight, so we’ll all get somewhat of a boost from this.

But this got me thinking about the people who start to follow me but don’t know me. With Facebook, my “friends” learn about both my professional and personal activities; but those are mostly people I know at least casually. It’s a closed social network, under my control. By contrast, with Twitter, I have “followers” who know me, as well as many who don’t but follow my tweets (probably) because they’re interested in my work or media-related opinions. Ditto for FriendFeed, but they’re getting not only my tweets but also my blog posts and photos posted to Flickr. Those systems are open, in that anyone can follow me; it doesn’t require my permission.

The thing is, I (and most of the other people I know who use Twitter) post professional as well as personal stuff. On Friday I posted to Twitter about media and political topics; today I posted a tweet about my daughter’s birthday party. While I primarily tweet on media topics, I also tweet when I go mountain biking (one of my passions); my Flickr photos are usually personal.

To my “friends,” the personal stuff is perhaps of interest; I know I enjoy reading personal tidbits not only from my real friends, but also professional colleagues who I consider to be casual friends. But for these new non-friend followers, I guess they’ll have to put up with my occasional personal ramblings interspersed with the professional-related stuff that I post.

It’s a bit odd, really. I mean, why would anyone who doesn’t know me give a hoot that I mountain biked on this really great trail? Or am currently hanging out at The Cup on Pearl Street in downtown Boulder? A FriendFeed that mixed personal and professional would be fascinating to follow for a movie star, football quarterback, politician or celebrity. It’s probably not so scintillating for all we non-celebrity types.

But perhaps I’m wrong. Perhaps it is interesting to learn little personal bits from normal people we follow but don’t know and have never met. I see a lot of that from people who I follow on Twitter but don’t know well, or at all. The bits are short and easy to skip over. Yet I actually find it interesting and read them, when I’m in the mood. It’s a bit of modern-day voyeurism.

What’s your take on this? Do you enjoy seeing personal glimpses from people who you follow on Twitter and FriendFeed? Or do you find it annoying?